Frequently Asked Questions

Berry Village Boutique Motel

What are we doing in response to COVID-19

As we welcome you back to our hotel, we are committed to providing you with a safe environment that aligns with expert protocols. We are redefining our cleaning & safety standards and we will be actively monitoring and evolving our solutions to ensure we have a continued focus on the health and safety of our guests and associates. All aspects of our business with be addressed, from public spaces, guest rooms to in-house dining. 

Where can I park my car?
Ample onsite carparking is available for inhouse guests.
Are portacots available?

Portacots are available on request, $15 per stay (subject to availability).

Are Rollaways available?

Roll-away beds are available at an additional charge of $30 and are subject to availability, Roll-away beds can only be used in certain room types. All cots requested costs $20.

I will be arriving after 7pm, how can I check in if Reception is closed?

Please contact us direct if you are planning to arrive after 7pm so we can arrange after hours check in for you.

How close is the Motel to shops and restaurants?

The Motel is centrally located on Queen street in Berry Village. A range of shops and restaurants are right on our door step.

Is there a pool at the motel?

Yes, an outdoor guest pool is available from 8.30am to 6pm daily, pool towels are available from reception.