Health and safety of all our staff and guests is our top priority in this challenging time. For your peace of mind Direct bookings with us are fully flexible and can be cancelled 24 hours before arrival. Our Hotels have great value offers for you should you need a Home Away from Home for an extended stay or an advanced booking for a future Escape. Contact us directly for any questions or further assistance.
OUR ONGOING CLEANING COMMITMENT
As we welcome you back to our hotel, we are committed to providing you with a safe environment that aligns with expert protocols. We are redefining our cleaning & safety standards and we will be actively monitoring and evolving our solutions to ensure we have a continued focus on the health and safety of our guests and associates. All aspects of our business with be addressed, from public spaces, guest rooms to in-house dining, please see some of our actions-
Public Spaces
Starting with our public spaces and high-traffic areas, we are going above and beyond our normal protocols. We are cleaning surfaces with increased frequency with the recommended cleaning agents.
Hand Sanitizer
Hand sanitizing stations are being installed at hotel entrances, at our front desks, and other common areas around the hotel.
Guest Rooms
In guest rooms, we have elevated our rigorous protocols to thoroughly clean all surfaces with hospital-grade disinfectants. Removing pen, paper, and guest directory from guest rooms.All of our staff have enhanced COVID-19 awareness training.
Social Distancing
Signage in public spaces will remind our guests to maintain social distancing. We will be adding safety measures at check-in to provide an extra level of precaution for all our guests. Around the pool area & breakfast area, only limited seating is available & we have moved all outdoor furniture to be more than 2 metres away from each other.
